Politique d’expédition
At Wavehood, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Shipping Destinations
We currently ship to customers in:
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European Union countries
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Switzerland
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United Kingdom
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South Africa
If your country is unavailable at checkout, please contact us before placing your order.
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Times
European Union & Switzerland: 8–10 working days
United Kingdom: 6–10 working days
South Africa: 8–12 working days
Please note that delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or peak shipping periods.
Shipping Costs
Shipping charges are calculated automatically during checkout based on your delivery location and selected shipping method.
From time to time, Wavehood may offer free shipping promotions. Any applicable free shipping offers will be displayed on our website during checkout.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number, allowing you to monitor your shipment until delivery.
Please allow up to 48 hours after shipment for tracking information to become available.
Customs, Duties & Taxes
For international shipments, your order may be subject to customs inspections, import duties, taxes, or other local fees imposed by your country's customs authorities.
These charges are not included in your purchase price or shipping cost and are the responsibility of the customer.
Lost, Delayed or Damaged Shipments
If your order is significantly delayed, lost in transit, or arrives damaged, please contact us as soon as possible so we can assist you.
Email: contact@wavehood.com
Phone: +49 17668683010